1. Use online and mobile banking to quickly make a payment, regardless of whether you have a Primestone checking account. You can also enroll in eStatements and set alerts to remind you when a payment is due.

2. Call our Direct Banking Center to make a payment transfer from your Primestone Bank deposit account or speak to a representative to make a payment from a non-Primestone account.

3. Establish an automatic payment from a non-Primestone Bank account.

4. Make a payment at one of our Financial Centers.

The ATM withdrawal limit for all accounts, except Student accounts, is $600 per day. Student accounts are limited to $250 per day.

ACH stands for Automated Clearing House. It is an electronic network for financial transactions.

Primestone Bank offers Overdraft Elect™ with three options:

• Standard Overdraft Elect™ – May authorize and pay overdrafts except everyday debit and ATM transactions. (Automatically enrolled)

• Overdraft Elect™ All-Out – Will not authorize overdrafts for any transactions. (You must opt-out)

• Overdraft Elect™ All-In – May authorize overdrafts for all transactions including debit and ATM. (You must opt-in)

Primestone Bank’s routing number is 031301422. You can find your routing and account numbers at the bottom of your check.

Your daily purchase limit is $3,000 based on your available balance.

Interest-bearing accounts begin earning interest immediately. Interest is earned daily, compounded and paid monthly.

There are no transaction limits for personal checking accounts.

Savings or money market accounts allow 6 total checks, online transfers, ATM or telephone transfers per statement cycle.

For business accounts, contact your nearest Primestone Bank financial center.

Accounts are considered inactive when no deposits or withdrawals are initiated within a 24-month period. Please contact your local financial center as soon as possible.

You can order checks through our website, by logging into Online Banking, or by visiting your local Primestone Bank financial center.

To stop a payment on a check, log into Online Banking and go to “Additional Services.”

You may also contact Primestone Bank or visit your nearest financial center.

You can update your information by:

1. Logging into Online Banking 2. Calling Primestone Bank 3. Visiting your local financial center

You can get a copy of a check by:

• Logging into Online Banking • Viewing paper statements (if enrolled in check imaging) • Contacting Primestone Bank or visiting a financial center

A service fee may apply.

Primestone Bank offers Certificates of Deposit (CDs) in a variety of terms — from 3 months to as long as 6 years. IRA certificates are also available.

In addition to Fixed Rate options, we also offer:
• No Penalty (9 month) • Bump Up (36 month) • Variable Rate (12 month)

Yes. However, accounts closed prior to the maturity date will be subject to an early withdrawal penalty based on the terms of the account.

There are no early redemption penalties after the first 7 days. The CD can be redeemed at any time during the term.

CD laddering is a strategy where multiple CDs are set up to mature at different intervals. A CD ladder helps you earn higher interest rates without sacrificing accessibility to your funds.

Using a computer or mobile device, you can view current and historical statements, account balances and activity, key data, cost basis information, and tax-reporting documents.

Log into your account and click “Transfer.” Choose “Move Money” and select the accounts you want to move money to and from.

Yes. There are limits to the total dollar amount you can deposit per day and per month.

Within 90 days of account opening:
Daily Deposit Limit: $1,000
Monthly Deposit Limit: $2,500

After 90 days:
Limits are based on your account and displayed within the mobile deposit feature. Most customers have a monthly deposit limit of $15,000.

You can download the Primestone Bank mobile app from the App Store, Google Play™, or Amazon Appstore.

Yes. Log into your account and click the “Additional Services” menu. Select “Online Statements,” then choose your account and the month needed. Statements are available for the previous 24 months.

Contact eCommerce Services for password resets, bill payment, wire assistance, or other technical questions regarding the platform.

No. You can view all of your business accounts within the BOSS portal.

Yes. You can connect your commercial accounts directly from QuickBooks® or the BOSS portal in a few simple steps. A direct connect fee may apply.

For personal and small business banking, the first $100 of daily deposits will be available upon acceptance. The remaining funds will be available the next business day after deposit approval.

Look for your confirmation email once your deposit is accepted.

Sign into online banking or the mobile app and click “Secure Message.” Select “Delete Online Banking Access” and follow the prompts.

If you cannot sign in, you may request deletion by calling Primestone Bank’s contact center or visiting a financial center.

Deleting access will:
• Disable online and mobile banking login
• Switch eStatements to paper delivery
• Cancel alerts, scheduled transfers, deposits and bill payments
• Your Primestone Bank accounts will remain open and unaffected

Business Online Banking services may have a monthly fee. Contact your nearest Primestone Bank financial center for pricing details.

Complete the online enrollment form. You’ll need your account number and Security Word. If you don’t have a Security Word, visit a Primestone Bank financial center for assistance.

If you are a Primestone Bank customer, there is no fee for cashing checks.

If you are not a Primestone Bank customer:
• $5 fee for cashing a Primestone Bank check • $10 fee for cashing a U.S. Treasury or Federal Tax Refund check

ACH stands for Automated Clearing House. It is an electronic network used for financial transactions.

The Uniform Gifts to Minors Act (UGMA) and the Uniform Transfers to Minors Act (UTMA) are custodial accounts set up by an adult on behalf of a minor.

All money and assets (such as mutual funds, stocks, bonds, and Certificates of Deposit) are typically transferred to the beneficiary’s control between ages 18 and 21.

Visit your nearest Primestone Bank financial center. You will need:

• Valid government-issued photo ID • Your account information • Beneficiary bank name and address • SWIFT code (for international wires) • IBAN or required international codes • Routing number (for domestic wires) • Beneficiary account number • Beneficiary name and full address

You can apply online using our secure online application, call Primestone Bank, or visit your nearest financial center.

To open an account, you will need:
• Social Security Number or Taxpayer ID • Driver’s License or other government-issued ID • Bank account information for initial funding (optional)

For security reasons, foreign currency orders must be picked up at a Primestone Bank financial center.

You can:
• Order online • Visit a financial center • Contact our International Services department

There is no fee for Primestone Bank customers. Non-customers may be subject to fees.

Primestone Bank financial centers accept rolled coins.

They do not have coin counters and do not accept loose coins. Coin wrappers are available for customers.

Visit your nearest Primestone Bank financial center.

There is an $11 fee per cashier’s check. You must be a Primestone Bank customer and use collected funds from your account. Cash is not accepted.

Safe deposit box sizes vary by financial center. Please contact your local Primestone Bank financial center for availability.

Yes. Visit your nearest Primestone Bank financial center. There is a $5 fee per money order.